Terms of sale
Last updated: 10 November 2026
1. The Seller
Sun Society, a limited liability company (SARL) with share capital of €500, registered with the Nanterre Trade and Companies Register (RCS) under number 910 297 712, whose registered office is located at 6 rue Volta, 92800 Puteaux, France. Email address: hey@sunsociety.fr. EU VAT number: FR59910297712. The website is available at www.sunsociety.fr.
2. Purpose
These general terms and conditions of sale govern all sales concluded between Sun Society and any person placing an order on sunsociety.fr (“the buyer”). Placing an order implies acceptance, without reservation, of these terms and conditions, which prevail over any other terms not expressly accepted by Sun Society. The applicable terms are those in force on the date of the order.
3. Products
The products offered are those in the catalogue published on the website, while stocks last. The essential characteristics of each product (material, finish, dimensions, size) are shown on its product page. Photographs are as accurate as possible but cannot guarantee a perfect likeness with the product, particularly with regard to colours.
4. Prices
Prices are shown in euros, including all taxes, at the VAT rate applicable on the day of the order. Depending on the delivery country, they may be displayed in another currency. Shipping costs are not included in the price of the products: they are shown before the order is confirmed, in accordance with the shipping policy. The applicable price is the one displayed on the day of the order. During promotional periods, the crossed-out price is the reference price.
5. Delivery Area
Sun Society delivers within France (including overseas territories), in Europe and to the countries offered at checkout.
6. Orders
To place an order, the buyer selects their products, enters their billing and delivery details, checks their order, then confirms and pays for it. Confirming the order constitutes acceptance of these terms and conditions. Sun Society confirms the order by email. The data recorded shall be binding between the parties. Once an order has been paid, it can no longer be changed (address, product, shipping method).
7. Payment
The price is payable when the order is placed. Payment can be made by bank card and by the other payment methods offered at checkout. Transactions are processed by a secure payment provider: Sun Society does not store the buyer's banking details. An invoice is sent upon request.
8. Delivery
Orders are shipped within 1 to 2 days. Carriers, delivery times and rates are set out in the shipping policy, which forms part of these terms and conditions. Unless otherwise stated at the time of ordering, delivery will take place no later than 30 days after the contract is concluded. If this time limit is exceeded, the buyer may terminate the contract under the conditions provided for by the French Consumer Code and obtain a refund.
Upon receipt, we recommend that the buyer checks the condition of the parcel and notifies the carrier of any reservations in the event of damage.
9. Right of Withdrawal
Consumers have 14 days from receipt of their order to exercise their right of withdrawal, without having to give any reason. This right can be exercised by submitting a request on sunsociety.returnscenter.com or by email to hey@sunsociety.fr, or by using the model form in the appendix.
• Jewelry must be returned new, unworn, and in its original condition and packaging. For hygiene reasons, earrings that have been worn cannot be returned.
• Items purchased on sale may be returned under the same conditions as other items.
• Once the request has been approved, the consumer has 14 days to ship their jewelry. The shipping date is what counts.
• Return costs are borne by the consumer: in France and Europe (excluding Switzerland), the return label, charged at €8.90, is deducted from the refund.
For Switzerland and international destinations, the consumer must return the product at their own expense to our address: Sun Society – 87 rue de Rome 75017, Paris – FRANCE
• The refund is issued upon receipt of the return, within a maximum of 7 days, using the same payment method as the one used for the order.
10. Exchanges
Each order can be exchanged once, free of charge, for a different size or finish, upon request within 14 days of receipt and under the conditions set out in article 9. Rings cannot be resized.
11. Legal Guarantees
All products are covered by the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code): the seller is liable for any lack of conformity existing at the time of delivery and appearing within 2 years of delivery. In the event of a defect, the buyer may obtain the repair or replacement of the product or, failing that, a price reduction or the cancellation of the sale. Products are also covered by the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). For any claim, please write to hey@sunsociety.fr stating your order number. These guarantees do not cover normal wear and tear, loss, or damage resulting from improper use.
12. Mediation
In accordance with article L612-1 of the French Consumer Code, consumers may refer the matter, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute, after having submitted a written complaint to Sun Society.
13. Liability
Sun Society is bound by an obligation of means in the online sales process. It cannot be held liable for any damage resulting from the use of the Internet (data loss, intrusion, viruses, service interruption).
14. Intellectual Property
All elements of the sunsociety.fr website (texts, visuals, logos, designs) are the exclusive property of Sun Society. Any reproduction or use, even partial, is prohibited without prior written consent. Simple links to the website are permitted, provided they do not present it in a misleading or disparaging manner.
15. Personal Data
The processing of personal data is described in the website's privacy policy. The buyer has the right to access, rectify, erase, object to, restrict and port their data, which they can exercise by writing to hey@sunsociety.fr.
16. Archiving and Proof
Sun Society archives order forms and invoices on a reliable and durable medium. Sun Society's computerised records serve as proof of communications, orders, payments and transactions between the parties.
17. Governing Law and Disputes
These terms and conditions are governed by French law, without prejudice to any more favourable mandatory provisions of the consumer's country of residence. In the event of a dispute with a consumer, the competent courts are determined in accordance with the legal rules. For other buyers, the courts of Nanterre have jurisdiction.
APPENDIX: MODEL WITHDRAWAL FORM
To Sun Society, 6 rue Volta, 92800 Puteaux, France, hey@sunsociety.fr.
I hereby give notice that I withdraw from my contract for the sale of the following goods:
order no. ________, placed on ________, received on ________. Name: ________. Address: ________.
Date: ________. Signature (only if this form is notified on paper): ________.
