Privacy policy
1. Data Collected
The data controller is Sun Society, 6 rue Volta, 92800 Puteaux, France, hey@sunsociety.fr.
The Personal Data that we are mainly likely to collect and process about you are as follows:
- data relating to your identity, such as your name, contact details and email address;
- data relating to your means of payment, in particular your credit card number and its expiry date;
- data relating to the management of our business relationship, in particular your order number, your purchase history and your requests to Sun Society's customer service;
- your preferences and interests;
- electronic identification data, in particular your IP address or browsing information relating to your device.
2. Purposes of the Collection of Your Data
If you decide to use the Site, you agree that Sun Society may collect, use and disclose information about you, including personal and financial information, under the conditions set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy or any changes made to these terms, please leave the Site and do not purchase any Sun Society products offered for sale on this Site.
In addition, Sun Society may also collect personal information from you when you communicate with it, or when you provide your contact details during your visit to Sunsociety.fr.
If you choose to interact with Sun Society via a social media platform or another third-party service, we will collect the information you have provided to us through that platform.
Your Personal Data is collected on the basis of your explicit consent, or because it is necessary for the fulfilment of your orders (performance of a contract), or because it serves a legitimate interest of Sun Society (for example, fraud prevention).
Accordingly, your Personal Data is collected in order to:
- handle your questions and requests for information;
- allow you to create a personal "My Account" area and thus purchase our products online;
- manage your online orders and their delivery, as well as the applicable warranties;
- ensure the security of online transactions and prevent fraud and payment incidents;
- manage and optimise our customer relationship;
- create your customer profile;
- subject to your consent: send you information about our offers, news and events (newsletters, invitations and other publications);
- improve the functioning of the Site;
- offer personalised services;
- detect possible fraud;
- analyse traffic on the Site;
- manage and respond to repair requests, and provide after-sales services.
The information that Sun Society needs in order to carry out the purposes described above is marked with an asterisk on the various pages of the Site. If you do not complete these mandatory fields, Sun Society will not be able to respond to your requests and/or provide you with the products and services requested. Other information is optional and allows us to get to know you better and to improve our communications and services for you.
3. Recipients of Your Personal Data
Your Personal Data is processed by Sun Society.
It will not be transferred or made accessible to any third party, with the exception of: Sun Society's potential subcontractors, for strictly technical and logistical reasons (carriers, Site hosting and maintenance providers, payment and fraud management providers, technical providers responsible for sending emails, etc.); and certain business partners, subject to your consent: for example, we will share your data with third parties who organise an event jointly with Sun Society.
Finally, Sun Society may be required to disclose your Personal Data to third parties where such disclosure is required by law, a regulatory provision or a court decision, or where such disclosure is necessary to protect and defend its rights.
4. Sharing on Social Networks
You can share certain information or content (product pages) available on the Site on social networks. The content is exported from Sun Society's servers and sent to the website of the social network concerned. Your post will then be governed by the terms of use of the social network you have chosen. Content exported from our Site to social networks is shared under your sole responsibility. Sun Society cannot under any circumstances be held liable for any use, exploitation or action by said networks once the content has been exported from the Site.
5. Retention Period
Sun Society undertakes to use Personal Data only for as long as is necessary to achieve the purposes described above.
Personal Data about you collected and processed through the "Contact" section will only be kept for as long as it takes to process your request.
Data relating to your orders will, in principle, be kept by Sun Society for a period not exceeding the applicable statutory limitation periods. This Data will, however, also be available in your customer account for as long as the account remains active. Once your customer account is closed, this Data will be archived for accounting and evidential purposes for the above-mentioned limitation periods, or destroyed if those periods have expired.
Your banking Data will be stored securely for the time needed to validate your order and process payment, and will then be destroyed immediately. In the event of a payment incident, your Data will be kept for the time needed to manage the incident, and then for a period of three (3) to five (5) years depending on the seriousness of the incident.
Your identification Data used, with your consent, to send you newsletters and other Sun Society publications will be kept for three (3) years from the date it was collected or from your last contact with us (for example, a request for information or a click on a hyperlink contained in an email; however, opening an email cannot be considered as contact on your part).
Your customer account on the Site will remain active as long as you have not decided to close it and as long as you continue to make purchases on our Site. In the event of prolonged inactivity on your part for a period of three (3) years, this account will be deactivated.
At the end of this three-year period, Sun Society may contact you again to find out whether or not you wish (i) to continue receiving our newsletters and other publications and/or (ii) to keep your customer account on the Site. Your Data will also be destroyed within a maximum of two (2) working days of your unsubscribe request.
In all cases, you may close your account and/or unsubscribe from our newsletters at any time. To do so, you can contact our customer service by email at hey@sunsociety.fr or click on the unsubscribe link included in each newsletter.
6. Security
Sun Society has implemented appropriate technical and organisational measures to ensure the confidentiality and security of your Personal Data.
Sun Society's IT systems are protected by state-of-the-art physical and software security. Physical and electronic backup procedures for the data collected on the Site are in place, in accordance with current French legislation on the protection of personal data and with market standards.
All financial information you provide on the Site is stored on the secure site of the financial institution chosen by Sun Society. Transactions made on the Site are protected by SSL encryption.
Please be aware, however, that no data transmission over the Internet is 100% secure and that any information communicated online may potentially be intercepted and used by persons other than the intended recipient.
7. Changes and Updates to the Privacy Policy
By using our Site, you consent to the collection, use and disclosure of your Personal Data as described in this Privacy Policy.
Sun Society may amend and update this Privacy Policy at any time. If Sun Society wishes to use your personal data in a way that differs from that set out in the Privacy Policy in force at the time of collection, these changes will be published in a new version of this Privacy Policy. If Sun Society intends to disclose Personal Data to third parties or subsidiaries in a way not described in this Privacy Policy, Sun Society will notify you in writing beforehand and give you the opportunity to refuse this new use or disclosure of your Personal Data.
As the Privacy Policy may change, we invite you to visit the "Privacy" section regularly.
8. Your Rights Regarding the Data Collected
In accordance with applicable regulations, you have the right to access and rectify your Personal Data, as well as the right to request its erasure, to object to its processing and to obtain its restriction or portability where applicable, the right to object to the processing of this data on legitimate grounds or at any time where your data is used for marketing purposes, and the right to give instructions regarding what happens to your data after your death.
You may also object to your Personal Data being used to build your customer profile; in this case, you will no longer be able to benefit from personalised offers or services.
These rights may be exercised directly with Sun Society by email at hey@sunsociety.fr. Proof of identity may be requested.
In addition, you may at any time ask to stop receiving our communications about our offers, news and events by using the hyperlink provided for this purpose in every email we send you. You can also contact us by email at the following address: hey@sunsociety.fr.
Where applicable, you must make sure to provide Sun Society with any updates or changes to your information, including in particular your postal and/or email address, so that we can ship your orders to the correct address and contact you about them if necessary. Sun Society may also keep, for archiving purposes, copies of communications with users of the Site and any replies to questions or comments sent to users by our Customer Service.
9. Contact Us
If you have any questions about this Privacy Policy and Sun Society's practices regarding the protection of personal data, please feel free to contact us on our Site via the "Contact" section or through our Customer Service by email at hey@sunsociety.fr.
10. Governing Law – Disputes
This Privacy Policy is governed by and construed in accordance with French law. The French courts have territorial jurisdiction over any dispute relating to the Site, subject to special rules of jurisdiction, in particular in the event of a dispute with a consumer. If you wish to dispute the way in which Sun Society collects and processes your Personal Data, you may lodge a complaint with a supervisory authority (in France, the "CNIL", located at 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, France).
