Shipping policy
FRANCE
COLISSIMO FRANCE – Signature Required Delivery
- Orders from €0 to €149.99: €6.90 (VAT included)
- Orders of €150 and over: Free Delivery
- For orders over €250, we ship with DHL Express
DHL EXPRESS FRANCE – Signature Required Delivery
- Orders from €0 to €149.99: €10.90 (VAT included)
- Orders from €150 to €249.99: €7.90 (VAT included)
- Orders of €250 and over: Free Delivery
Note: To ensure the best possible experience, orders of €250 and over can only be shipped with DHL Express.
EUROPE
All international orders are shipped via Colissimo, UPS, or DHL Express, with signature required upon delivery.
Delivery times may vary depending on the destination.
INTERNATIONAL
All international orders are shipped via Colissimo, UPS, or DHL Express, with signature required upon delivery.
Delivery times may vary depending on the destination.
IMPORTANT INFORMATION
- No order modifications (address, product, shipping method) are possible after payment confirmation. Please verify your information before confirming.
- Once the carrier marks the package as delivered, Sun Society's responsibility ends. No refunds will be issued in case of theft or loss after delivery.
- Deliveries may be made at any time between 8:00 AM and 6:00 PM, with no guaranteed delivery window.
- During peak periods (holidays, sales, etc.), delivery times may be longer.
- In the event of force majeure (severe weather, strikes, blockades), temporary delays or suspensions may occur.
- Sun Society cannot be held responsible for loss or theft related to specific instructions given by the customer (e.g., "leave at the door").